PATIENT SATISFACTION WITH CARE IN THE EMERGENCY DEPARTMENT

被引:29
|
作者
LEWIS, KE
WOODSIDE, RE
机构
[1] University of New Brunswick, Fredencton, New Brunswick
[2] University of New Brunswick, Fredencton, New Brunswick
关键词
D O I
10.1111/j.1365-2648.1992.tb02024.x
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
This paper looks at the patient satisfaction levels with care in an emergency department (ED) setting. Specific aspects of nursing care, information given to patients, auxiliary personnel and ED environment are examined in the light of the current literature on the subject. Recommendations for practice are provided to assist the nurse and administrator in updating their accountability to the ED patient.
引用
收藏
页码:959 / 964
页数:6
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