A VIEW FROM THE TRENCHES - COSTING AND PERFORMANCE-MEASURES FOR ACADEMIC-LIBRARY PUBLIC-SERVICES

[1] AKOKA, 1984, ELECTRONIC LIBRARY

[2] Akoka J., 1981, Information and Management, V4, P133, DOI 10.1016/0378-7206(81)90040-9

[3] ARY D, 1985, INTRO RES ED, P323

[4] *ASS RES LIBR, 1984, STRAT PLANN ARL LIBR

[5] BAUMOL WJ, 1973, EC RES LIBRARIES

[6] BOMMER MR, 1982, DECISION MAKING LIBR

[7] Cooper Michael D., 1983, LIBR INFORM SCI RES, V5, P207

[8] CRONIN, 1984, PERFORMANCE MEASUREM

[9] CRONIN MJ, 1985, PERFORMANCE MEASUREM

[10] CROWLEY T, 1985, RQ, V25, P59

[1] AKOKA, 1984, ELECTRONIC LIBRARY

[2] Akoka J., 1981, Information and Management, V4, P133, DOI 10.1016/0378-7206(81)90040-9

[3] ARY D, 1985, INTRO RES ED, P323

[4] *ASS RES LIBR, 1984, STRAT PLANN ARL LIBR

[5] BAUMOL WJ, 1973, EC RES LIBRARIES

[6] BOMMER MR, 1982, DECISION MAKING LIBR

[7] Cooper Michael D., 1983, LIBR INFORM SCI RES, V5, P207

[8] CRONIN, 1984, PERFORMANCE MEASUREM

[9] CRONIN MJ, 1985, PERFORMANCE MEASUREM

[10] CROWLEY T, 1985, RQ, V25, P59