Investigating Antecedents of Behavioral Intentions in Mobile Commerce

被引:30
作者
Song, Jaeki [1 ]
Koo, Chulmo [2 ]
Kim, Yongjin [3 ]
机构
[1] Texas Tech Univ, Rawls Coll Business, POB 42101, Lubbock, TX 79409 USA
[2] Marshall Univ, Elizabeth McDowell Lewis Coll Business, Huntington, WV 25755 USA
[3] SUNY Binghamton, Sch Management, Binghamton, NY 13902 USA
关键词
Mobile commerce; perceived usefulness; perceived ease of use; perceived enjoyment; positive word-of-mouth; behavioral intention;
D O I
10.1300/J179v06n01_02
中图分类号
F [经济];
学科分类号
02 ;
摘要
Despite the importance of mobile commerce (m-commerce) as an emerging channel of communication, marketing, and sales in business, few studies address how consumers decide to use m-commerce. In this study, we develop a conceptual framework for investigating the role of the perceived ease of use, perceived usefulness, and perceived enjoyment in determining consumers' intention to use m-commerce. We also investigate the importance of social influence in determining intention to use m-commerce. We draw on the Technology AcceptanceModel (TAM) to develop our theoretical model. The empirical examination of our research model indicates that extrinsic and intrinsic motivations positively impact intention to use m-commerce. The current research model and its results could provide a rigorous basis for understanding consumers' behavior in wireless contexts. (C) 2007 by The Haworth Press, Inc. All rights reserved.
引用
收藏
页码:13 / 34
页数:22
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