Organizing Data Governance: Findings from the Telecommunications Industry and Consequences for Large Service Providers

被引:0
作者
Otto, Boris [1 ]
机构
[1] Univ St Gallen, Inst Informat Management, St Gallen, Switzerland
来源
COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATION SYSTEMS | 2011年 / 29卷
关键词
Data Governance; data quality; case study; organizational design; contingency factors; research agenda;
D O I
暂无
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Many companies see Data Governance as a promising approach to ensuring data quality and maintaining its value as a company asset. While the practitioners' community has been vigorously discussing the topic for quite some time, Data Governance as a field of scientific study is still in its infancy. This article reports on the findings of a case study on the organization of Data Governance in two large telecommunications companies, namely BT and Deutsche Telekom. The article proposes that large, service-providing companies in general have a number of options when designing Data Governance and that the individual organizational design is context-contingent. Despite their many similarities, BT and Deutsche Telekom differ with regard to their Data Governance organization. BT has followed a more project-driven, bottom-up philosophy; Deutsche Telekom, on the other hand, favors a rather constitutive, top-down approach. The article also proposes a research agenda for further studies in the field of Data Governance organization.
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页数:22
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