Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior

被引：1870
作者：
Mathieson, Kieran [1 ]
机构：
[1] Oakland Univ, Dept Decis & Informat Sci, Rochester, MI 48309 USA
来源：
INFORMATION SYSTEMS RESEARCH | 1991年 / 2卷 / 03期
关键词：
User behavior; User acceptance; User attitudes; I aboratory experiment;
D O I：
10.1287/isre.2.3.173
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Information systems (IS) cannot be effective unless they are used. However, people sometimes do not use systems that could potentially increase their performance. This study compares two models that predict an individual's intention to use an IS: the technology acceptance model (TAM) and the theory of planned behavior (TPB). The comparison was designed to be as fair as possible, not favoring one model over the other. Both TAM and TPB predicted intention to use an IS quite well, with TAM having a slight empirical advantage. TAM is easier to apply, but only supplies very general information on users' opinions about a system. TPB provides more specific information that can better guide development.
引用
收藏
页码：173 / 191
页数：19
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