BOILING THE FROG OR SEDUCING THE FOX - ORGANIZATIONAL ASPECTS OF IMPLEMENTING CASE TECHNOLOGY

Much of the research on Computer Aided Systems Engineering (CASE) is oriented toward technical solutions. In contrast, this paper discusses not technical but organizational aspects of CASE technology: how this technology is embedded in organizations. Based on interviews with key players in eighteen companies in the Netherlands, the change management process of introducing CASE technology is discussed from the perspectives of culture, structure and control process. It is concluded that in order to implement CASE technology successfully, CASE should be regarded as a process of organization development (OD), i.e., a cultural change process. Aspects of structure, culture, and control all seem to influence the success of implementation of CASE technology.