A Model of Knowledge Management Success

被引:174
作者
Jennex, Murray E. [1 ]
Olfman, Lorne [2 ]
机构
[1] San Diego State Univ, San Diego, CA 92182 USA
[2] Claremont Grad Univ, Fletcher Jones Chair Technol Management, Sch Informat Syst & Technol, Claremont, CA USA
关键词
knowledge management; knowledge management success; knowledge management systems;
D O I
10.4018/jkm.2006070104
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The DeLone and McLean (1992, 2003) IS Success Model was used as a framework for the model, since it was found to fit the observed success criteria and provided an accepted theoretical basis for the proposed model.
引用
收藏
页码:51 / 68
页数:18
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