A critical review of organizational trust models

被引:0
作者
Zapata Jaramillo, Carlos Mario [1 ,2 ,3 ]
Rojas Lopez, Miguel David [1 ,2 ,4 ]
机构
[1] Univ Nacl Colombia, Ingn, Bogota, Colombia
[2] Univ Nacl Colombia Sede Medellin, Fac Minas, Bogota, Colombia
[3] Univ Nacl Colombia, Grp Invest Lenguajes Computacionales Lider Grp, Bogota, Colombia
[4] Univ Nacl Colombia, Grp Invest CINCO Lider Grp, Bogota, Colombia
关键词
Trust; models; social relationship; organizations;
D O I
暂无
中图分类号
F [经济];
学科分类号
02 ;
摘要
Trust is one of the critical success factors for organizational improvement. Several authors have discussed trust models, but they are based on the characteristics of particular problems. However, in analyzing relevant literature using a state-of-the-art methodology, similarities were found that might allow generalization. This is the reason that this article provides a review of the state-of-the-art in trust on an organizational level. We also summarize the results of this review. The research goal is to establish common ground elements under the concept of trust. As future work, we plan to formulate a unified model of trust. Some elements such as trustee, trustor, and trust factors are shown as results of this state-of-the-art review.
引用
收藏
页码:193 / 208
页数:16
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