The institutional communication on ebola crisis in Europe: the first moments of the 2014 spanish crisis

被引:2
|
作者
Micaletto Belda, Juan Pablo [1 ]
Gallardo Vera, Luis [2 ]
机构
[1] Univ Cadiz, Cadiz, Spain
[2] Univ Complutense Madrid, Dept Sociol 4, Secc Comunicac, E-28040 Madrid, Spain
来源
REVISTA INTERNACIONAL DE RELACIONES PUBLICAS | 2015年 / 5卷 / 09期
关键词
public opinion; public relations; crisis communication; impact of communication; ebola;
D O I
10.5783/RIRP-9-2015-06-89-110
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
This paper is based on the communicative actions which were taken by the Spanish Government because of the rise of Ebola virus in Spain the last October. Declarations from the Press conference were deeply analysed, as well as 36 messages published by newspapers like El Pais and El Mundo as reactions to the Government's declarations. The main aim of the investigation was to get to know if the communicative strategy of this crisis was right during the first days. The original supposition was that the Government's communicative strategy was wrong because of the important mistakes produced by the Health Minister during the first Press conference. This hypothesis was finally confirmed.
引用
收藏
页码:89 / 110
页数:22
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