The impact of customer-based brand equity on the operational performance of FMCG companies in India

被引：17

作者：

Mohan, Bijuna C. ^{[1
]}

Sequeira, A. H. ^{[1
]}

机构：

[1] Natl Inst Technol Karnataka, Sch Management, Mangalore 575025, Karnataka, India

来源：

IIMB MANAGEMENT REVIEW | 2016年 / 28卷 / 01期

关键词：

Brand equity; Operational performance; Brand loyalty; Brand association; Perceived quality;

D O I：

10.1016/j.iimb.2015.11.002

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Measurement of brand equity has posed a big challenge to the companies in the Indian fast moving consumer goods (FMCG) industry. This paper investigates the impact of brand equity on the operational performance of businesses in the Indian FMCG industry. The research study adopts descriptive and exploratory approaches. The results indicate that there is correlation between brand equity and operational performance of business. The practical implications of the findings are that brand equity has to be effectively managed for improved operational performance of business. (C) 2016 Production and hosting by Elsevier Ltd on behalf of Indian Institute of Management Bangalore.

引用

页码：13 / 19

页数：7

共 34 条

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