Interoperation based Business Process Management over Crossing Social Networks

Due to the fact that people rely on social networking tools more and more in their work, it is necessary to integrate them with industrial Business Process Management (BPM) systems. Different from the widely exploited methodology by BPM system venders that furnishes social network capability to BPM suites, this paper decouples the two parts and binds them with a middle component. Such loosely coupled approach has the advantage of multiple crossing social networks and existing BPM tools can all be adhered together, which means great flexibility and working convenience. The method also enables people to seamlessly incorporate their work with frequently used public social networking tools (e.g. Facebook, twitter, Instagram, Weibo, etc.). At the end, the paper presents a prototype implementation of this method.