Building a compassionate community: developing an informed and caring workplace in response to employee bereavement

When an employee suffers a bereavement, the responses of colleagues and line managers can have long lasting effects. Critical elements in shaping this response may be Human Resource policies and their interpretation; these can influence not only the process of grief for the individual, but can also have a long term impact on the health of organisations themselves. This small interview study with recently bereaved employees indicates that the ways in which they perceive they are treated following the death of a loved one can deeply influence their ongoing relationship within the organisation. Handled well, these difficult episodes can instil a commitment from the employee towards work and aid in the grieving process. Inconsistent or poor support can, conversely, have long term negative consequences. It is imperative that bereaved employees are encouraged and supported by open dialogue with their colleagues and their line manager; the value of open and clear communication within the organisation cannot be overstated.