RESPONSE DETERMINANTS IN SATISFACTION JUDGMENTS

被引:778
作者
OLIVER, RL [1 ]
DESARBO, WS [1 ]
机构
[1] SO METHODIST UNIV, EDWIN L COX SCH BUSINESS, DALLAS, TX 75275 USA
关键词
D O I
10.1086/209131
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:495 / 507
页数:13
相关论文
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