Knowledge Management Implementation: Modeling the Barriers

The purpose of this paper is to present an approach to successful KM implementation by understanding the dynamics among various knowledge management barriers (KMBs) that hinder the implement of KM in organisations. Using interpretive structural modeling (ISM), the research presents a hierarchy-based model and the mutual relationship among the KMBs. The research shows that there is a group of KMBs having high driving power and low dependence which require maximum attention and are of strategic importance. Another group consists of those KMBs which have high dependence and low driving power which necessitate the resultant actions. This categorisation provides a useful tool to top management to differentiate between independent and dependent KMBs and their mutual relationships which would help them to focus on those key KMBs that are most significant for effective KM implementation. Arrangement of KMBs in a hierarchy and the categorisation into driver and dependent categories is an exclusive effort in the area of KM implementation.