New model of social policy requires the specification of the basic characteristics and principles of changes in management and economics. This thing is not only relevant, but also there is a need for comprehensive solution for the system, including ideology, law, organization, funding, staffing. Finally, it is also important to highlight the main objective, which can be grasped to pull out the whole chain of processes. Now the most important thing is the honest definition of imbalances, problems and ways to improve governance, decentralization, privatization, new forms of public participation in the financing of social services. The danger here lies in the outer intelligibility of social policy, as every citizen is both its object and participant: he derives income, pension, pays the rent, buys goods, uses the services of education and culture. In fact, decision-making requires scientific knowledge, acquaintance with the experience, the ability to measure the impacts.