QUANTIFYING THE BENEFITS OF INFORMATION-SYSTEMS

被引:0
作者
KLEIJNEN, JPC
机构
关键词
MANAGEMENT SCIENCE;
D O I
暂无
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The quantification of the financial benefits of computerized information systems is discussed. It is relatively easy to analyze the clerical applications of computers. In management information systems, however, revenues arise only if computers yield better data and if these data are used to improve decision-making. A new framework is presented plus a few theories and techniques. The framework comprises the sequence transaction-data creation-decision-reaction. Relevant theories are Bayesian Information Economics, Control Theory, and System Dynamics. Relevant techniques are simulation and management gaming.
引用
收藏
页码:38 / 45
页数:8
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