CASES, SCRIPTS, AND INFORMATION-SEEKING STRATEGIES - ON THE DESIGN OF INTERACTIVE INFORMATION-RETRIEVAL SYSTEMS

被引：193

作者：

BELKIN, NJ ^{[1
]}

COOL, C ^{[1
]}

STEIN, A ^{[1
]}

THIEL, U ^{[1
]}

机构：

[1] IPSI, GMD, D-64293 DARMSTADT, GERMANY

来源：

EXPERT SYSTEMS WITH APPLICATIONS | 1995年 / 9卷 / 03期

关键词：

D O I：

10.1016/0957-4174(95)00011-W

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

The support of effective interaction of the user with the other components of the system is a central problem for information retrieval. In this paper, we present a theory of such interactions taking place within a space of information-seeking strategies, and discuss how such a concept can be used to design for effective interaction. In particular, we propose a model of information retrieval system design based on the ideas of: a multidimensional space of information-seeking strategies; dialogue structures for information seeking; cases of specific information-seeking dialogues; and, scripts as distinguished prototypical cases. We demonstrate the use of this model by discussing in some detail the MERIT system, a prototype information retrieval system, that incorporates these design principles.

引用

页码：379 / 395

页数：17

共 41 条

[1] THE DESIGN OF BROWSING AND BERRYPICKING TECHNIQUES FOR THE ONLINE SEARCH INTERFACE [J].