REAL-TIME EXPERT-SYSTEM INTERFACES, COGNITIVE-PROCESSES, AND TASK-PERFORMANCE - AN EMPIRICAL-ASSESSMENT

被引：13

作者：

ADELMAN, L ^{[1
]}

COHEN, MS ^{[1
]}

BRESNICK, TA ^{[1
]}

CHINNIS, JO ^{[1
]}

LASKEY, KB ^{[1
]}

机构：

[1] DELIS SCI CONSORTIUM INC,RESTON,VA

来源：

HUMAN FACTORS | 1993年 / 35卷 / 02期

关键词：

D O I：

10.1177/001872089303500204

中图分类号：

B84 [心理学]; C [社会科学总论]; Q98 [人类学];

学科分类号：

03 ; 0303 ; 030303 ; 04 ; 0402 ;

摘要：

In this experiment we investigated the effect of different real-time expert system interfaces on operators' cognitive processes and performance. The results supported the principle that a real-time expert system's interface should focus operators' attention on where it is required most. However, following this principle resulted in unanticipated consequences. In particular, it led to inferior performance for less critical, yet important cases requiring operators' attention. For such cases operators performed better with an interface that let them select where they wanted to focus their attention. Having a rule generation capability improved performance with all interfaces but did so less than hypothesized. In all cases performance with different interfaces and a rule generation capability was explained by the effect of the interfaces on cognitive process measures.

引用

页码：243 / 261

页数：19

共 11 条

[1]

Adelman L., 1992, EVALUATING DECISION

[2]

Andriole S.J., 1989, HDB DESIGN DEV EVALU

[3]

CHINNIS JO, 1985, 691 ARM RES I TECH R

[4]

COHEN MS, 1988, 8716 DEC SCI CONS IN