E-business processes and e-Business Process Modelling: a state-of-the-art overview

Although e-business is increasingly seen as an essential approach to remain competitive in the globalised economy, many e-business projects fail to attain the expected benefits. To help overcome this, the modelling of e-business processes has been suggested but there is a surprising lack of research. This paper provides a state-of-the-art overview of the different approaches to model e-business processes. It compares and assesses the suitability of methodologies, reference models, standards, techniques and tools for e-business process modelling. A framework showing the relationships between the modelling approaches is proposed and avenues in the pursuit of better modelling approaches are identified. It is hoped that this research is beneficial to researchers and practitioners wishing to improve the effectiveness of modelling approaches.