EQUITY AND DISCONFIRMATION PERCEPTIONS AS INFLUENCES ON MERCHANT AND PRODUCT SATISFACTION

被引:481
作者
OLIVER, RL [1 ]
SWAN, JE [1 ]
机构
[1] UNIV ALABAMA, SCH BUSINESS, DEPT MKT, BIRMINGHAM, AL 35294 USA
关键词
D O I
10.1086/209223
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:372 / 383
页数:12
相关论文
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