performance measurement;
process measurement;
strategy;
multicriteria decision-making;
aggregation;
D O I:
10.1177/1548512912445468
中图分类号:
T [工业技术];
学科分类号:
08 ;
摘要:
The criticality of the United States Air Force nuclear enterprise demands that commanders have the best possible understanding of system performance, both in the aggregate and at the drill-down levels, sufficient to make timely corrective actions when warranted. We propose a new strategy-linked measurement system for nuclear enterprise sustainment, which includes a set of performance metrics and a new Aggregation h method for aggregating the metrics. Our metrics use United States Air Force approved or adapted metrics that accommodate weighting and enable performance comparisons between organizations or performance within the same organization over time. We demonstrate our method with generated performance data designed to test the sensitivity of our method. Our Aggregation h method provides a simple, intuitive measurement approach that enables unity of effort and influences behavior at each hierarchical level towards achieving strategic goals, and is extendable to performance measurement for other complex sustainment systems.
机构:
Union Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, SerbiaUnion Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, Serbia
Bogavac, Milija
Miljkovic, Ljubomir
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h-index: 0
机构:
Union Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, SerbiaUnion Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, Serbia
Miljkovic, Ljubomir
Lalic, Zoran
论文数: 0引用数: 0
h-index: 0
机构:
Visoka Tehnicka Skola Strukovnih Studija Beograd, Novi Beograd 11070, SerbiaUnion Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, Serbia
Lalic, Zoran
Sotra, Vesna
论文数: 0引用数: 0
h-index: 0
机构:
Visoka Tehnicka Skola Strukovnih Studija Beograd, Novi Beograd 11070, SerbiaUnion Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, Serbia
Sotra, Vesna
Stojanovic, Vladimir
论文数: 0引用数: 0
h-index: 0
机构:
Paneuropean Univ Apeiron, Banja Luka 78102, Bosnia & HercegUnion Univ Belgrade, Fac Ind Management, Ive Andrica 2, Mladenovac 11400, Serbia
机构:
Univ Econ, Fac Management, Rakowicka Str 27, PL-31510 Krakow, PolandUniv Econ, Fac Management, Rakowicka Str 27, PL-31510 Krakow, Poland
Kafel, Tomasz
Ziebicki, Bernard
论文数: 0引用数: 0
h-index: 0
机构:
Univ Econ, Fac Management, Rakowicka Str 27, PL-31510 Krakow, PolandUniv Econ, Fac Management, Rakowicka Str 27, PL-31510 Krakow, Poland
Ziebicki, Bernard
IFKAD 2017: 12TH INTERNATIONAL FORUM ON KNOWLEDGE ASSET DYNAMICS: KNOWLEDGE MANAGEMENT IN THE 21ST CENTURY: RESILIENCE, CREATIVITY AND CO-CREATION,
2017,
: 1676
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1688