Nuclear enterprise performance measurement

被引:0
|
作者
Hackleman, Andrew S. [1 ]
Johnson, Alanw. [1 ]
Ahner, Darryl K. [1 ]
机构
[1] Wright Patterson AFB, Air Force Inst Technol, Dayton, OH USA
关键词
performance measurement; process measurement; strategy; multicriteria decision-making; aggregation;
D O I
10.1177/1548512912445468
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The criticality of the United States Air Force nuclear enterprise demands that commanders have the best possible understanding of system performance, both in the aggregate and at the drill-down levels, sufficient to make timely corrective actions when warranted. We propose a new strategy-linked measurement system for nuclear enterprise sustainment, which includes a set of performance metrics and a new Aggregation h method for aggregating the metrics. Our metrics use United States Air Force approved or adapted metrics that accommodate weighting and enable performance comparisons between organizations or performance within the same organization over time. We demonstrate our method with generated performance data designed to test the sensitivity of our method. Our Aggregation h method provides a simple, intuitive measurement approach that enables unity of effort and influences behavior at each hierarchical level towards achieving strategic goals, and is extendable to performance measurement for other complex sustainment systems.
引用
收藏
页码:245 / 264
页数:20
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