Leadership in the NHS What can the Department of Health learn from Gerry Robinson - the programme?

被引：0
作者：
Towill, Denis R. [1 ]
机构：
[1] Cardiff Univ, Cardiff Business Sch, Logist Syst Dynam Grp, Cardiff, S Glam, Wales
来源：
LEADERSHIP IN HEALTH SERVICES | 2008年 / 21卷 / 03期
关键词：
Leadership; National Health Service; Health services; Managers; Learning; Organizational culture;
D O I：
10.1108/17511870810892985
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
Purpose - The purpose of this paper is to examine Gerry Robinson's television series and what lessons the Department of Health might learn from it. Design/methodology/approach - The paper reviews the recent TV series and draws conclusions from it. Findings - It is apparent that more might well be achieved by NHS managers leading change via active involvement at the "coal face". Such a transition would improve morale and would be a move towards establishing an innovative learning culture within NHS organisations. A companion article provides the same service on improving hospital through-put. Originality/value - Some useful lessons for the Department of Health are presented.
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页码：151 / 157
页数：7
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