Leadership in the NHS What can the Department of Health learn from Gerry Robinson - the programme?

被引:0
|
作者
Towill, Denis R. [1 ]
机构
[1] Cardiff Univ, Cardiff Business Sch, Logist Syst Dynam Grp, Cardiff, S Glam, Wales
关键词
Leadership; National Health Service; Health services; Managers; Learning; Organizational culture;
D O I
10.1108/17511870810892985
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Purpose - The purpose of this paper is to examine Gerry Robinson's television series and what lessons the Department of Health might learn from it. Design/methodology/approach - The paper reviews the recent TV series and draws conclusions from it. Findings - It is apparent that more might well be achieved by NHS managers leading change via active involvement at the "coal face". Such a transition would improve morale and would be a move towards establishing an innovative learning culture within NHS organisations. A companion article provides the same service on improving hospital through-put. Originality/value - Some useful lessons for the Department of Health are presented.
引用
收藏
页码:151 / 157
页数:7
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