DIAGNOSING STRATEGIC PERFORMANCE OF THE HOSPITAL INFORMATION-SYSTEMS PLANNING CYCLE

Hospital information systems planning (HISP) involves large expenditures. Often the evaluation of its performance is unstructured, giving no direction for future strategic choices for information systems (IS) development. This article formulates the challenge facing senior management when it must define priorities for the next IS planning cycle. New IS applications are selected to enhance the IS portfolio profile and the users' functionality, taking account of the past and anticipated response to resources invested. A methodology, new tools, and analyses for conducting the diagnosis of the last planning cycle are described.