TOWARDS REAL-TIME GOMS - A MODEL OF EXPERT BEHAVIOR IN A HIGHLY INTERACTIVE TASK

被引:16
作者
JOHN, BE [1 ]
VERA, AH [1 ]
NEWELL, A [1 ]
机构
[1] CARNEGIE MELLON UNIV,DEPT PSYCHOL,PITTSBURGH,PA 15213
关键词
USER MODELS; COGNITIVE MODELS; GOMS; MODEL HUMAN PROCESSOR;
D O I
10.1080/01449299408914605
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
We present an analysis of an expert performing a highly interactive computer task. The analysis uses GOMS models, specifying the Goals, Operators, Methods, and Selection rules used by the expert. Two models are presented, one with function-level1 operators which perform high-level functions in the domain, and one with keystroke-level operators which describe hand movements. For a segment of behaviour in which the expert accomplished about 30 functions in about 30 s, the function-level model predicted the observed behaviour well, while the keystroke-level model predicted only about half of the observed hand movements. These results, including the discrepancy between the models, are discussed.
引用
收藏
页码:255 / 267
页数:13
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