Information Commons, University of Calgary: Providing Service through Collaboration and Integration

The Information Commons at the University of Calgary (http://library. ucalgary. ca/infocommons) is a 42,000 ft(2) facility on the 2nd floor of the main library building. It is an integrated service facility that provides both technical and library assistance. In this article, the author describes the main features of the planning process, the services and staffing, and highlights the collaborative partnerships which have developed over time. The next steps for the commons will be towards establishing new services, programs and partnerships in the Learning Commons in the new Taylor Family Digital Library, set to open in 2010.