共 5 条
[1]
Davenport T.H., 1993, PROCESS INNOVATION R
[2]
Harrington H. James, 1991, BUSINESS PROCESS IMP
[3]
MORTON MS, 1991, CORPORATION 1990S
[4]
SENN J, 1991, SIM NETWORK MAR
[5]
Short J., 1992, SLOAN MANAGEMENT REV, V34