OBSTACLES TO USER INVOLVEMENT IN SOFTWARE PRODUCT DEVELOPMENT, WITH IMPLICATIONS FOR CSCW

被引：30
作者：
GRUDIN, J
机构：
[1] Computer Science Department, Aarhus University, 8000 Aarhus C, Ny Munkegade
来源：
INTERNATIONAL JOURNAL OF MAN-MACHINE STUDIES | 1991年 / 34卷 / 03期
关键词：
D O I：
10.1016/0020-7373(91)90029-7
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
This paper addresses one particular software development context: large product development organizations. It describes common obstacles that product developers face in obtaining knowledge about actual or potential users of their systems and applications. Many of these obstacles can be traced to organizational structures and development practices that arose prior to the widespread market for interactive systems. These observations apply to user involvement in human-computer interface development in general, but have particular relevance to CSCW and groupware development. © 1991.
引用
收藏
页码：435 / 452
页数：18
相关论文
共 27 条
[1]  
Bjerknes G., 1987, COMPUTERS DEMOCRACY
[2]  
BOEHM BW, 1988, COMPUTER, V21, P61, DOI 10.1145/12944.12948
[3]  
De Marco T., 1978, STRUCTURED ANAL SYST
[4]  
Ehn P., 1988, WORK ORIENTED DESIGN
[5]  
FRIEDMAN A, 1989, COMPUTER SYSTEMS DEV
[6]  
GENTNER DR, 1990, APR P CHI 90 HUM FAC
[7]   DESIGNING FOR USABILITY - KEY PRINCIPLES AND WHAT DESIGNERS THINK [J].
GOULD, JD ;
LEWIS, C .
COMMUNICATIONS OF THE ACM, 1985, 28 (03) :300-311
[8]   THE 1984 OLYMPIC MESSAGE SYSTEM - A TEST OF BEHAVIORAL PRINCIPLES OF SYSTEM-DESIGN [J].
GOULD, JD ;
BOIES, SJ ;
LEVY, S ;
RICHARDS, JT ;
SCHOONARD, J .
COMMUNICATIONS OF THE ACM, 1987, 30 (09) :758-769
[9]  
Gould JD, 1983, P SIGCHI C HUM FACT, V28, P50, DOI 10.1145/ 800045.801579
[10]  
GOULD JD, 1988, HDB HUMAN COMPUTER I
123