Knowledge Transfer Practices in Multinational Corporations in China's Information Technology Industry

The goals of this study were to explore existing practices used to facilitate knowledge transfer in MNCs in the information technology industry in China, and to investigate the frequency of use and the influence of each practice on knowledge transfer. In addition, this study examined which types of knowledge could be transferred by a given practice. The study used a two-stage method that included two surveys. The first survey was designed to develop an inclusive list of knowledge transfer practices. Thirty-three practices were identified in the first survey. The second survey found: 1) the frequency of use and the influence on knowledge transfer varied from one practice to another; 2) MNCs frequently used those practices with higher influence on knowledge transfer; 3) certain practices are better suited in transferring certain types of knowledge.