DETERMINATES OF EIS ACCEPTANCE

The large number of organizations developing executive information systems (EISs) highlights the importance of understanding why executives use these systems. This survey investigated how ease of use, the number of features, and support staff characteristics are related to EIS acceptance. Acceptance was measured by the percentage of the targeted users who incorporate the EIS into their daily routine. High usage was not associated with ease of use, a large number of features, or the staff being physically close to the users. However, rapid development time was positively correlated with acceptance. Higher numbers of available features were associated with larger support staffs and larger user groups. The number of users was positively correlated with both staff size and EIS age. Existing EISs place a stronger emphasis on reporting internal rather than external data.