Recent evidence on the development and maintenance of constructive staff-family relationships in the care of older people - a report on a systematic review update

被引:27
作者
Haesler, Emily [1 ]
Bauer, Michael [1 ,2 ]
Nay, Rhonda [1 ,2 ,3 ]
机构
[1] La Trobe Univ, Australian Ctr Evidence Based Aged Care, Bundoora, Vic 3086, Australia
[2] La Trobe Univ, Inst Social Participat, Bundoora, Vic, Australia
[3] La Trobe Univ, Australian Inst Primary Care, Bundoora, Vic, Australia
来源
INTERNATIONAL JOURNAL OF EVIDENCE-BASED HEALTHCARE | 2010年 / 8卷 / 02期
关键词
aged care; healthcare; staff-family relationship; systematic review;
D O I
10.1111/j.1744-1609.2010.00165.x
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Aim This paper is an update to a systematic review that presents the best available evidence on the factors that are most effective in promoting constructive staff-family relationships in the care of older people in the institutional healthcare setting. Methods Systematic review. Results The updated review supports findings from the earlier review. Additional evidence points to the importance of monitoring care, family involvement in decision-making, staff upholding the uniqueness of the older person, trust, the involvement of the multidisciplinary care team and family dynamics as factors underpinning effective staff-family relationships. Conclusion A number of factors critical to the development and maintenance of positive staff-family relationships in the institutional setting have been identified. The delivery of quality care is predicated on staff having an understanding of these factors.
引用
收藏
页码:45 / 74
页数:30
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