ORGANIZATIONAL CULTURE AS SIGNIFICANT FACTOR IN IMPLEMENTATION OF TQM - EXPERIENCE IN SERBIAN ECONOMY

被引：0

作者：

Nikolic, Vladimir ^{[1
]}

Nastasic, Aleksandra ^{[1
]}

机构：

[1] Coll Belgrade Polytech, Belgrade, Serbia

来源：

INTERNATIONAL JOURNAL FOR QUALITY RESEARCH | 2010年 / 4卷 / 01期

关键词：

organizational culture; TQM; a model of social change;

D O I：

暂无

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

The theory has confirmed the view that the appropriate organizational culture enables success in implementation of Total Quality Management (TQM). Conducted research points on characteristics of organizational culture in the relevant sample of enterprises in Serbia. The factors of the organization that affect on shaping the organizational culture of the business system were separated by using analytical approach. This creates the basis for the designing model of necessary changes in the organizational culture that ensures successful implementation of TQM.

引用

页码：59 / 69

页数：11

共 42 条

[1] Agus A., 2005, SINGAPORE MANAGEMENT, V27, P87
[2] Development and validation of TQM implementation constructs
Ahire, SL
Golhar, DY
Waller, MA
[J]. DECISION SCIENCES, 1996, 27 (01) : 23 - 56
[3] [Anonymous], THESIS
[4] [Anonymous], 1993, IND MANAGEMENT
[5] Antony J., 2002, INT J QUALITY RELIAB, V19, P551, DOI [10.1108/02656710210427520, DOI 10.1108/02656710210427520]
[6] Identification of the critical factors of TQM
Black, SA
Porter, LJ
[J]. DECISION SCIENCES, 1996, 27 (01) : 1 - 21
[7] Choi TY, 1998, J OPER MANAG, V17, P59, DOI 10.1016/S0272-6963(98)00031-X
[8] Collins P., 1994, TQM MAGAZINE, V6
[9] Conte A., 1989, RATE POSITIVE PHILOS
[10] Cvijanovic J. M., 2006, CORPORATE CULTURE OR

← 1 2 3 4 5 →