The challenges of informed citizen participation in change

被引：4

作者：

Hughes, Mark ^{[1
]}

机构：

[1] Univ Brighton, Brighton Business Sch, Postgrad Programmes, Brighton, E Sussex, England

来源：

TRANSFORMING GOVERNMENT- PEOPLE PROCESS AND POLICY | 2011年 / 5卷 / 01期

关键词：

Citizen participation; Organizational change; United Kingdom;

D O I：

10.1108/17506161111114662

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Purpose - The paper analyses discussion about public service organisational innovation and change in strategic plans as a potential source of information informing citizen participation. Design/methodology/approach - The strategic plans of 24 different UK public service organisations were analysed using NVivo. Findings - The strategic plans did not provide comprehensive information about organisational innovations and changes taking place. However, the rationales for why public service organisations were changing were evident. Research limitations/implications - The research was based upon a small sample and only a single communication channel (the strategic plans) was analysed. Originality/value - The paper highlights the challenges of informing citizens about forthcoming organisational innovation and change in public service organisations and suggests ways forward.

引用

页码：68 / 80

页数：13

共 34 条

[1] Crafting a change message to create transformational readiness [J].

Armenakis, AA ;

Harris, SG .

JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT, 2002, 15 (02) :169-183

[2]

Armstrong M., 2009, ARMSTRONGS HDB HUMAN

[3] Escape from the Iron Cage? Organizational Change and Isomorphic Pressures in the Public Sector [J].

Ashworth, Rachel ;

Boyne, George ;

Delbridge, Rick .

JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY, 2009, 19 (01) :165-187

[4]

Audit Commission, 2007, SEE LIGHT INN LOC PU

[5]

Beckhard R., 1987, ORG CHANGE COMPREHEN

[6]

Burke W. W., 2008, ORG CHANGE THEORY PR

[7]

Burnes B., 1996, MANAGE DECIS, V34, P11, DOI [10.1108/00251749610150649, DOI 10.1108/00251749610150649]

[8]

Cabinet Office, 2005, TRANSF GOV EN TECHN

[9] Citizen Participation: Models and Methods [J].

Callahan, Kathe .

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION, 2007, 30 (11) :1179-1196

[10]

Clegg C., 2004, EUROPEAN J WORK ORG, V13, P217, DOI DOI 10.1080/13594320444000074

← 1 2 3 4 →