A COMPARATIVE-STUDY OF PATTERN-RECOGNITION TECHNIQUES FOR QUALITY EVALUATION OF TELECOMMUNICATIONS SOFTWARE

The extreme risks of software faults in the telecommunications environment justify the costs of data collection and modeling of software quality. Software quality models based on data drawn from past projects can identify key risk or problem areas in current similar development efforts. Once these problem areas are identified, the project management team can take actions to reduce the risks. Studies of several telecommunications systems have found that only 4-6% of the system modules were complex [12]. Since complex modules are likely to contain a large proportion of a system's faults, the approach of focusing resources on high-risk modules seems especially relevant to telecommunications software development efforts. A number of researchers have recognized this, and have applied modeling techniques to isolate fault-prone or high-risk program modules. A classification model based upon discriminant analytic techniques has shown promise in performing this task. In this paper, we introduce a neural network classification model for identifying high-risk program modules, and we compare the quality of this model with that of a discriminant classification model fitted with the same data. We find that the neural network techniques provide.a better management tool in software engineering environments. These techniques are simpler, produce more accurate models, and are easier to use.