E-Government and Related Indices: Telecommunications Infrastructure, Human Capital, Institutional Efficacy, and Online Services

被引：2

作者：

Boyer-Wright, Kathleen M. ^{[1
,2
]}

Kottemann, Jeffrey E. ^{[1
,2
,3
,4
]}

机构：

[1] Salisbury Univ, Salisbury, MD 21801 USA

[2] Salisbury Univ, Informat & Decis Sci Dept, Salisbury, MD 21801 USA

[3] Univ Hawaii, Honolulu, HI 96822 USA

[4] Univ Michigan, Ann Arbor, MI 48109 USA

来源：

INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH | 2015年 / 11卷 / 04期

关键词：

E-Government; E-Readiness; Human Capital; Information Technology; Institutional Theory; Telecommunication Infrastructure;

D O I：

10.4018/IJEGR.2015100102

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

The primary United Nations E-Government Index is a composite of three component indices: telecommunications infrastructure, human capital, and online e-government services, where the first two can be seen as enablers of the third. This study investigates the addition of a complementary component index for institutional efficacy, which is hypothesized to be another enabling factor. The institutional efficacy index is operationalized using existing measures gathered and made available by the World Bank. Statistical analysis shows that the institutional efficacy index is indeed a significant, additional predictor of online e-government services across nations. Following the presentation of basic results, qualitative analyses are undertaken to develop an assortment of generic national profiles. Preliminary analyses of changes over time are also presented using data from prior years, and directions for future research are outlined.

引用

页码：24 / 37

页数：14

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