An Exploratory Study of the Level of Disaster Preparedness in the Canadian Hospitality Industry

被引：13
作者：
Gruman, Jamie A. [1 ]
Chhinzer, Nita [2 ]
Smith, Geoff W. [1 ]
机构：
[1] Univ Guelph, Sch Hospitality & Tourism Management, Guelph, ON N1G 2W1, Canada
[2] Univ Guelph, Dept Business, Guelph, ON, Canada
来源：
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION | 2011年 / 12卷 / 01期
关键词：
hospitality; crisis management; disaster planning; disaster preparedness; Canada;
D O I：
10.1080/15256480.2011.540980
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Disaster planning is an important, but often neglected, part of leading an organization. Currently there exists little data on the level of disaster preparedness of organizations in the Canadian hospitality industry. In this article we present the results of a survey of a representative sample of organizations in this industry to assess the level of disaster preparedness. Results reveal an overall low level of preparedness. Implications of these results are discussed and recommendations for research and practice are suggested.
引用
收藏
页码：43 / 59
页数：17
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