The Role of Collaboration on Process, Relational, and Product Innovations in a Supply Chain

This article focuses on the impact of strategic and tactical collaborative actions as well as e-collaboration tools efficiency on process and relational innovations, which in turn should influence product innovations. The results of this study show that tactical collaborative actions, rather than strategic actions, are more geared towards leading firms to innovate. Findings also suggest that relational innovation has an effect on product innovation for the upstream perspective, while process innovation influences product innovation for the downstream perspective.