eGovernment in Slovenia

In Slovenia, like elsewhere in the European Union, the eGovernment is one of the features of the modern face of the public administration. The other features at the forefront of the makeover are the reduction of administrative barriers, the improvement of services offered by the public administration (and subsequently the satisfaction of its users), the introduction of quality management and business excellence tools, and human resource management. What we are doing in Slovenia is by no means a reform of the public administration, as there are no revolutionary changes. Instead, we prefer to speak of a process of perpetual improvement, as that applied in successful businesses, with the aim of constantly improving operations. The eGovernment project in Slovenia represents the use of information and communication technologies as a tool to making the public administration better. Technology can help the public administration function more transparent and make it easier to manage, reducing its operating costs and improving the quality and accessibility of its services.