Latent class modeling of website users' search patterns: Implications for online market segmentation

被引:33
作者
Dias, Jose G. [1 ,2 ]
Vermunt, Jeroen K. [3 ]
机构
[1] ISCTE, Higher Inst Social Sci & Business Studies, Dept Quantitat Methods, Edificio ISCTE, P-1649026 Lisbon, Portugal
[2] ISCTE, Higher Inst Social Sci & Business Studies, UNIDE, Edificio ISCTE,Av Forcas Armadas, P-1649026 Lisbon, Portugal
[3] Tilburg Univ, Dept Methodol & Stat, NL-5000 LE Tilburg, Netherlands
关键词
Web usage mining; Market segmentation; Latent class model;
D O I
10.1016/j.jretconser.2007.02.007
中图分类号
F [经济];
学科分类号
02 ;
摘要
Appropriate modeling of web use patterns may yield very relevant marketing and retailing information. We propose using a model-based clustering approach for market segmentation based on website users' search patterns. We not only provide a detailed discussion of technical issues such as the problem of the selection of the number of segments, but also a very interesting empirical illustration of the potentials of the proposed approach. (C) 2007 Elsevier Ltd. All rights reserved.
引用
收藏
页码:359 / 368
页数:10
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