TECHNOLOGICAL INVESTMENTS IN THE PUBLIC SECTOR: A PROPOSED MODEL BASED ON PRESUPPOSITION OF THE BOUNDED RATIONALITY

The use of the information and communication technologies has intensified in the public sector over the past decades. However there is few information about the decision process for defining technological investments in the public sector. This research was conducted to identify the main informational sources that affect the decision-making technology investments in the public sector. The bounded rationality model was chosen as theoretical decision-making model. The research was based on a qualitative approach, as constituting an exploratory and field research, supported by bibliographic research and interview. The results of the bibliographic research and interview as well as presuppositions of the bounded rationality model enabled the identification of four groups of independent variables: (i) accounting information, (ii) legal information, (iii) operational information, and (iv) other information considered by the decision maker. Concerning to the model-dependent variable, the utility level of the decision maker was used. The main limitation of this research is related to the use of a single technology: Siafi.