QUALITY IMPROVEMENT AND THE HOSPITAL PATIENT REPRESENTATIVE

被引：0

作者：

WATERS, ME ^{[1
]}

ALASSAF, AF ^{[1
]}

机构：

[1] UNIV OKLAHOMA HLTH SCI CTR,DEPT HLTH ADM & POLICY,OKLAHOMA CITY,OK 73190

来源：

JOURNAL OF THE ROYAL SOCIETY OF HEALTH | 1993年 / 113卷 / 04期

关键词：

D O I：

10.1177/146642409311300403

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

A national survey of hospital patient representatives was conducted. This study sought to identify and analyse basic demographic and occupational data of patient representatives. An analysis of the patient representatives' perceived roles in the hospital is also conducted. A total of 387 randomly selected United States hospitals were surveyed with a response rate of 66% (256 hospitals). We were able to use only 172 'usable' responses. Of those who responded, we found the typical patient representative to be a female aged 30-50 years old, married with a college degree, and about 6 years of experience from a northeast hospital. In general, the majority of the respondents were very positive of their role in the liaison activity between the patient and the administration.

引用

页码：170 / 175

页数：6