Soft Computing Approaches for Human-Autonomous Agent Communication

This paper describes soft computing approaches for human-agent communications in the context of influencing decision making behavior. Several methods are illustrated including using a person's predispositions and generalization techniques that allow issues to be viewed in a more favorable light with social interaction persuasion tendencies modeled with soft computing. The context of a robotic assistant for the elderly is used to illustrate the various communication techniques. Finally the related topic of negotiations using some the developed techniques is presented.