New social consumer? Determining factors of Facebook commerce

被引:12
作者
Liebana-Cabanillas, Francisco [1 ]
Antonio Corral-Hermoso, Jose [1 ]
Villarejo-Ramos, Angel F. [2 ]
Higueras-Castillo, E. [1 ]
机构
[1] Dept Mkt & Market Res, Campus Cartuja, Granada, Spain
[2] Univ Seville, Mkt Dept, Seville, Spain
关键词
Social networks; E-commerce; S-commerce; digital marketing; Facebook;
D O I
10.1080/12460125.2019.1592990
中图分类号
C93 [管理学]; O22 [运筹学];
学科分类号
070105 ; 12 ; 1201 ; 1202 ; 120202 ;
摘要
The main purpose of this paper is to analyze the influence of networks on individuals' purchase decision-making processes within the field of digital marketing, and how its use can favor sales development. The scientific literature review allowed us to justify a behavioral model that explains the intention to use based on a set of endogenous constructs or variables. To carry out this research, we created a survey answered by 205 Spanish users of social networks who had previously watched a video explaining the functioning of this new commercial format. Using the existing relationship between diverse variables used in prior studies on social commerce and selecting a substantial group of them, we discovered the significant relationship between subjective norms, usefulness and perceived value with the intention to purchase via social networks.
引用
收藏
页码:213 / 237
页数:25
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