CARING FOR THE UNINSURED AND UNDERINSURED - PATIENT-CARE AND PROFESSIONAL STAFFING PATTERNS IN MCKINNEY-ACT CLINICS PROVIDING PRIMARY CARE TO THE HOMELESS

Objective. - To describe the patient care and staffing patterns of the 157 clinics that receive federal funding to provide health care to the homeless. Data Sources. - Telephone interviews with clinic medical directors. Results. - Clinics treated a mean of 96 homeless patients per week, approximately 50% of the estimated homeless population. Three quarters treated homeless patients only, the others integrated homeless patients into an existing setting. One third of the clinics had no physician more than 5 hours per week, 10% had no physician staff at all, and 80% employed a nurse practitioner. The proportion of patients initially examined by a nurse practitioner and the proportion subsequently referred to a physician ranged between 10% and 100%. Clinic directors reported that in over 50% of clinics, physician recruitment was hampered by poor working conditions, inadequate salaries, physician biases against working with the homeless, and the lack of respect this work receives from the medical profession. Conclusions. - Current financial constraints may be impeding the ability of clinics serving the homeless to ensure adequate access to high quality care. Additional research should evaluate the impact various staffing patterns have on access and quality of care and develop methods to improve physician recruitment.