Major challenges in developing a successful e-government: A review on the Sultanate of Oman

The technological development has turned the government policies and strategies toward e-government. The e-government is considered the primary tool to facilitate the access of the citizens to various services. Thus, the government plans and subsidies shall reach the public through e-government portals. Some of the developed countries had sufficiently integrated the e-government technology whereas others are still under development. In this respect, we have reviewed and studied the major challenges faced by the Sultanate of Oman in the process of developing and implementing the e-government. We have also analyzed secondary data to identify the level of e-government acceptance in the Sultanate of Oman. We have suggested a model, which the government may apply in order to develop and implement its own successful e-government. (C) 2015 The Authors. Production and hosting by Elsevier B.V. on behalf of King Saud University.