PREVALENCE OF STRATEGIC THINKING SCHOOLS IN IMPLEMENTATION OF ERP SYSTEMS IN CONCESSIONAIRES OF VEHICLES

With constant evolution of technology and strategies, this research aimed to highlight the importance of strategies in the implementation process of an ERP system in car dealerships, identifying the contributions of strategy schools, proposed by Mintzberg, Ahlstrand and Lampel in his book "Strategy Safari". In carrying out this work a qualitative multicase study was conducted in four car dealerships, with exploratory interviews with the directors and managers of the IT department of the companies concerned, who provided the information for the understanding of measurement prevalence of each line of strategic thinking in that activity. With the results, we conclude that each strategy developed and implemented during the deployment, has marked characteristics of each of the schools of strategic planning, contributing to the successful implementation and use of the system.