The Impacts of System and Human Factors on Online Learning Systems Use and Learner Satisfaction

被引：40

作者：

Alshare, Khaled A. ^{[1
]}

Freeze, Ronald D. ^{[2
]}

Lane, Peggy L. ^{[2
]}

Wen, H. Joseph ^{[2
]}

机构：

[1] Qatar Univ, Dept Accounting & Informat Syst, Doha, Qatar

[2] Emporia State Univ, Accounting & Informat Syst Dept, Emporia, KS 66801 USA

来源：

DECISION SCIENCES-JOURNAL OF INNOVATIVE EDUCATION | 2011年 / 9卷 / 03期

关键词：

Human Factors; Information Quality; IS Success; Online Learning; System Quality; System Use; and User Satisfaction;

D O I：

10.1111/j.1540-4609.2011.00321.x

中图分类号：

G40 [教育学];

学科分类号：

040101 ; 120403 ;

摘要：

Success in an online learning environment is tied to both human and system factors. This study illuminates the unique contributions of human factors (comfort with online learning, self-management of learning, and perceived Web self-efficacy) to online learning system success, which is measured in terms of usage and satisfaction. The research model was tested employing SEM on a sample of 674 college students enrolled in at least one online course. The factors of comfort with online learning and perceived Web self-efficacy were significant predictors of satisfaction. Comfort with online learning was significant in predicting usage. The impact of demographic variables was examined.

引用

页码：437 / 461

页数：25

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