System of indicators of organizational climate to strengthen the working performance

被引：0

作者：

Sanchez Silvera, Neily ^{[1
]}

Betancourt Garcia, Maria Elena ^{[2
]}

Falcon Rodriguez, Maria Caridad ^{[3
]}

机构：

[1] Univ Ciego De Avila, Fac Ciencias Econ, Ctr Estudios Gest Org & Turismo, Ciego De Avila, Cuba

[2] Univ Camaguey, Ctr Estudios Multidisciplinario Turismo, Camaguey, Cuba

[3] Univ Ciego De Avila, Fac Ciencias Econ, Ciego De Avila, Cuba

来源：

REVISTA GESTION DE LAS PERSONAS Y TECNOLOGIA | 2012年 / 5卷 / 15期

关键词：

organizational climate; working performance; behavior;

D O I：

暂无

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The present research aims at evaluating how the labour organizational climate influences the employees' behavior in a tourist institution. The qualitative methodology was used, for this reason the process fallowed three main stages in which these methods and techniques were used: historical and logical analysis of the main bibliography related to the topic, the official documents were reviewed, the labour climate was directly observed, and surveys and interviews applied to workers and executive personnel. As a result these indicators to conform the evaluation of the system were defined: structure, responsibility, reward, challenge, relationships and standards.

引用

页码：52 / 62

页数：11