Supplier assessment based on corporate social responsibility criteria in Indian automotive and textile industry sectors

Mandatory disclosure of corporate social responsibility (CSR) reporting forces supply chain members to consider CSR issues in developed countries. Researchers have viewed CSR content within different themes, such as human (social), ethical and environmental perspectives. So far, in India, very little research has been done to study the impact of human issues in employment (social), ethical issues in business operations and pollution (environmental) issues at both regional and specific sector level. This paper emphasises the perspective view of supplier selection, considering CSR issues as opposed to traditional methods using conventional selection criteria such as cost, quality, delivery and service. It employs six CSR criteria such as discrimination, abuse of human rights, child labour, long working hours, unfair competition and pollution to assess small-and medium-sized suppliers who produce and deliver products to the automotive and textile industry sectors. The results of this study indicate that to prevent discrimination against pay variation, minimise cases of abuse of human rights and incidence of child labour, suppliers must put in place proper policies and procedures regarding employment contract, identification and verification records. Furthermore, to reduce unfair competition, suppliers of both automotive and textile sectors may introduce processes for investigating reports of unethical conducts and take severe disciplinary action. The suppliers of both automotive and textile sectors believe that the competitive advantage can be achieved through environmental oriented business practices. However, they differ in their approaches in attaining this objective.