IMPACT PLANNING AND ASSESSMENT - MAKING IT HAPPEN Botswana

Purpose - The purpose of this paper is to describe developments and results of the Global Libraries Initiative project in Botswana, popularly known as Sesigo project, which started in 2009. Design/methodology/approach - The paper provides an analysis of the results of the assessment of the impact of the Sesigo project so far among the public libraries of Botswana. Findings - The findings, among many others described, reveal that libraries with public access to ICT experienced an increase in membership, while those without it experienced an overall decline. Originality/value - The paper provides a wide range of improvement examples that can be easily transferred to other countries.